Purpose & Scope

This Privacy Policy describes how Kinetic Watts & Volts Ltd. (“Kinetic”, “We”) collects, uses, retains, and discloses your personal and nonpersonal information when you visit our website or use our services (collectively, the “Services”).

Information We Collect

Personal Information

When you create an account or make a booking, we may collect information such as your name, contact details (address, email, phone), payment information, identity documents (e.g. PAN, Aadhaar), and any other required credentials to deliver services.

NonPersonal / Technical Information

Transaction-independent information like browser type, IP address, operating system, device identifiers, usage patterns and cookies may be collected automatically to support and improve our services.

Use of Information

We use your information to:

1. Register and manage your account
2. Process bookings, payments, billing, orders, and vehicle registration
3. Provide customer support and communication
4. Deliver subscription services (e.g. charging features)
5. Comply with legal and regulatory obligations
6. Analyze and improve our services
7. Send promotional or transactional notices if consented

Third-Party Sharing

We may share your information with:

1. Third-party service providers (e.g. payment gateways, hosting, analytics)
2. Financial and insurance partners during booking or financing processes
3. Regional transport authorities for vehicle registration
4. Telecom operators for connectivity features
5. Affiliates or successors in corporate transactions (e.g. mergers)

Aggregated or anonymized data may be used for trends and analytics and no longer qualifies as personal data.

Data Retention

We retain your personal data for as long as required to meet service delivery, legal, accounting, or tax obligations, or for a maximum period allowed under law. After expiry, data are deleted or anonymized.

Data Security

We implement industry-standard technical and organizational measures to safeguard your data. However, no system is completely secure. Any transmission of personal data is at your own risk.

Cookies & Tracking

We may use cookies, pixels, and similar technologies for session management, usage analytics, personalization, and marketing. You may disable cookies in your browser, though this may limit some functionality.

Your Rights

You may request to access, correct, or delete your personal data, subject to legal and procedural limitations. Requests are handled per applicable data protection regulations.

Updates to the Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be notified via our platform or email. Continued use of our Services constitutes acceptance of updated terms.